Shipping policies
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your home gadget pieces safely and on time so you can start enjoying your beautiful clean space as soon as possible.
Processing Time
All orders are processed within 1–3 business days. Once your order is ready, you’ll receive a confirmation email with your tracking details. Please note that processing times may be slightly longer during holidays or high-volume periods.
Shipping Times & Rates
-
Standard Shipping (Domestic): 3–7 business days
-
Express Shipping (Domestic): 1–3 business days
-
International Shipping: 7–15 business days (availability and rates vary by destination)
Shipping costs are calculated at checkout based on your location and selected delivery method.
Order Tracking
After your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
Delays & Issues
We work closely with our carriers to ensure timely delivery, but occasional delays may occur due to weather, customs, or carrier issues. If your order is delayed or lost, please contact our support team at [your support email] — we’re here to help.
Damaged or Lost Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We’ll gladly arrange a replacement or refund.
Contact Us
For any shipping questions or special requests, reach out to us at elia.sadoune@gmail.com— we’d love to assist you.